Official Odoo Partner

Odoo Support & Maintenance Services

Bug fixes, performance tuning, version upgrades and functional help — proactive Odoo support and maintenance so your ERP performs at its best every day.

  • 24/7 Odoo technical support
  • Fast issue resolution
  • Continuous system optimization
  • Long-term maintenance plans
Illustration: customer support assistant
Hourly, monthly or annual plansPick the level of cover you need.
70+Successful implementations
150+Custom modules delivered
20+Industries served
60+Happy clients worldwide
Trusted by teams across industries
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Why it matters

Why Odoo support & maintenance matters

Odoo is powerful, but without maintenance it can slow down, pick up bugs or break compatibility after updates.

Our maintenance experts keep your system current, secure and fast — and respond quickly when something goes wrong.

Our maintenance experts help you

  • Prevent system downtime
  • Stay current with new Odoo features
  • Keep third-party integrations working
  • Maintain data security and backups
  • Get quick help when issues arise
Support services

Our Odoo support & maintenance services

01

Functional support

Daily operations, workflow optimization and module usage.

02

Technical support

Bug fixes, code optimization and performance improvements.

03

Version upgrades

Move to the latest Odoo without losing data or functionality.

04

Server maintenance

Server monitoring, backups and security patches.

05

Customization support

Ongoing tweaks, custom fields and workflow changes.

06

Performance optimization

Speed improvements and database tuning.

07

Emergency support

Quick response to critical errors or downtime.

System down right now?

Get emergency help →
Flexible support plans

Pay for the cover you actually need

Choose hourly, monthly or annual support — with transparent, affordable pricing.

Get a support quote →

Hourly

Pay-as-you-go help for occasional fixes and questions.

Monthly

A retained team for continuous care and small changes.

Annual

Long-term maintenance with proactive monitoring.

Every plan includes

A dedicated support team, multi-version expertise and regular reporting.

Support process

Our Odoo support process

Every ticket is analyzed, prioritized, fixed, verified and reported.

Open a support request →
  1. 1

    Issue analysis

    We identify the problem or performance gap.

    Output · Diagnosis
  2. 2

    Prioritization & action plan

    Each issue is classified by urgency.

    Output · Action plan
  3. 3

    Implementation & fixing

    We apply the best possible solution.

    Output · Fix applied
  4. 4

    Testing & verification

    We confirm everything works as expected.

    Output · Verified fix
  5. 5

    Reporting & monitoring

    Regular updates and proactive performance checks.

    Output · Status report
Team reviewing project documents on a dual-monitor workstation
Why Mediod

Why choose Mediod for Odoo support?

  • Experienced Odoo developers with multi-version expertise
  • Flexible plans: hourly, monthly or annual
  • Proactive monitoring to catch issues early
  • Affordable, transparent pricing
  • A dedicated team for instant response
Talk to our support team →
Industries we serve

Industries we serve with Odoo

FAQs

FAQs about Odoo support & maintenance

Still curious? Book a free call and ask us directly.

What does Odoo support and maintenance include?+

Functional and technical support, version upgrades, server maintenance, customization changes, performance tuning and emergency response.

Do you support Odoo systems you didn't implement?+

Yes. We start with an analysis of your current setup, then support it like our own.

How fast do you respond?+

Critical issues get priority response; everything else is handled by urgency within your plan.

Can support include small customizations?+

Yes — ongoing tweaks, custom fields and workflow changes are part of customization support.

Which Odoo versions do you support?+

Our developers have multi-version expertise, and we can upgrade you to the latest release.

Have a new project in mind?

Keep your Odoo running at its best.

Tell us about your setup and pain points. We'll recommend the right support plan and get your system back in top shape.

Mediod Consulting clientsGet a free consultation →Free consultation · No obligation