Frequently Asked Questions​
General Consulting FAQs
What services does Mediod Consulting provide?
We provide ERP consulting, Odoo implementation, customization, integration, migration, training, and ongoing support.
Which industries do you work with?
Manufacturing, Trading, Distribution, Healthcare, Services, Education, and more.
Why should I choose Mediod Consulting?
Industry experience, certified consultants, structured implementation methodology, and long-term support.
Odoo / ERP Implementation FAQs
How long does ERP / Odoo implementation take?
Depends on business size, modules required, and customization level.
What is included in your implementation process?
Requirement analysis
System configuration
Custom development
Data migration
Testing
Training
Go-live support
ERP implementation normally covers technical setup + business process optimization + project management
Do you provide post-implementation support?
Yes! maintenance, updates, training, and optimization.
Long-term support is critical because ERP success is about adoption after launch, not only deployment.
Can I start with limited modules and scale later?
Yes. Odoo is built on a modular structure, allowing businesses to start with essential modules such as Sales, CRM, or Accounting and later expand to Inventory, Manufacturing, HR, or other advanced modules as business grows.
Do you offer remote implementation?
Yes, we provide remote implementation services globally. Using secure collaboration tools, virtual meetings, and cloud environments, we can successfully implement and manage ERP projects for clients worldwide.
Customization & Integration FAQs
Can you customize Odoo according to my business workflow?
Yes, but we first optimize process before heavy customization (best ERP practice).
Can you integrate Odoo with other software?
Yes, Payment gateways, eCommerce, POS, accounting software, APIs.
Good ERP consultants must handle integrations, legacy systems, and technical customization.
Pricing & Project FAQs
How much does Odoo implementation cost?
Depends on:
Number of users
Modules
Customization
Integrations
Detailed planning & scope definition is important to avoid hidden costs later.
Do you offer free consultation?
Yes, Mediod Consulting offers an initial free consultation to understand your business requirements, current challenges, and ERP expectations. Our experts analyze your processes and suggest the most suitable ERP strategy before starting the project.
Training & Support FAQs
Do you provide user training?
Yes, Admin + Staff training.
What happens after system go-live?
We provide monitoring, bug fixing, and performance optimization.
Training & change management are essential for ERP success and user adoption.
Do you provide SLA-based support?
Yes, we provide SLA-based support plans depending on your business needs. Our SLA support ensures defined response time, issue resolution priority, system monitoring, and regular maintenance support.
Security & Data FAQs
Is my business data secure in Odoo?
Yes, Odoo supports role-based access, backups, and security controls.
Can you migrate data from old software?
Yes, Excel, legacy ERP, accounting software, etc.
Do you sign NDA for data confidentiality?
Yes, we respect client data privacy and confidentiality. We are happy to sign Non-Disclosure Agreements (NDA) before starting any project to ensure complete data protection and business security.
Business Value FAQs
How will ERP help my business?
Automates processes
Improves reporting
Reduces manual work
Improves decision making
ERP integrates company processes and improves operational visibility.
Do you help in business process improvement also?
Yes. Our approach is not limited to software implementation. We analyze your existing workflows and recommend process improvements to increase efficiency, reduce manual work, and optimize business operations.
Still have questions?
Contact our ERP experts today for a free consultation and discover how the right ERP solution can transform your business operations.
